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Terms and Conditions
These terms and conditions outline the agreement between Mdabo and Brothers and its customers. By purchasing from our online apparel store, you agree to adhere to the policies set forth regarding refunds, cancellations, and more. Our goal is to maintain transparency and ensure a positive shopping experience.
Refund Policy
- Requests for refunds must be submitted within 5 days of receiving the item.
- Refunds will cover the cost of the item only, excluding shipping and handling fees.
- A refund will be processed if the product is found to be defective or does not match the description provided. Refunds will be issued within 3 business days upon receiving and inspecting the returned product.
- The original form of payment will be used for issuing refunds.
Cancellation Policy
- Orders can be canceled at any time before the item has been shipped.
- Cancellations made before shipping will receive a full refund.
- If the product has already been shipped, the return policy must be followed to receive a refund.
By placing an order with Mdabo and Brothers, customers agree to these terms, including our refund and cancellation policies. We reserve the right to make changes to these policies as necessary. Any changes will be updated on our website, and we encourage you to review them periodically. For questions or concerns, please reach out to our customer service team.
Privacy Policy
At Mdabo and Brothers, we are committed to protecting your privacy. This Privacy Policy details how we collect, use, and protect your personal information when you shop with us online.
Information We Collect
We collect personal details such as your name, shipping address, email address, phone number, and payment information when you make a purchase.
How We Use Your Information
Your information is used to process orders, provide customer support, improve your shopping experience, and send updates on your purchases. We may also use your data for internal research to enhance our products and services.
Data Security
We take data security seriously and employ industry-standard measures to safeguard your personal information from unauthorized access or disclosure.
Third-Party Disclosure
We do not sell or share your personal information with third parties for marketing purposes. We may share information with trusted partners to process payments, ship orders, or comply with legal requirements.
Your Choices
You have control over your data preferences and can opt-out of marketing emails or adjust communication settings from Mdabo and Brothers.
By using our website and making a purchase, you consent to our Privacy Policy. We may update this policy periodically, and any changes will be reflected on our website. Continued use of our services signifies acceptance of the updated policy.